Compliance service
Google Ads Verification Support
Help understanding and preparing for Google’s advertiser verification and, where relevant, government documents and services certification. We review your information for consistency and readiness. You submit it to Google.
Who it is for
Who may need support
- Advertisers who received a Google Ads advertiser verification request and want to prepare carefully.
- Advertisers applying for government documents and services certification, where advertiser verification is Step 2.
- Advertisers whose verification was not successful, for example because of a name mismatch or an unsupported document.
- Agencies preparing verification for client accounts.
Background
What verification means
Advertiser verification is Google’s process for confirming who is behind an account. For the Government Documents and Services policy, it is usually the second step of certification. The two together are often called government verification.
What Google says
Google states that the details on verification documents must exactly match your payments profile information, and that your account is paused if verification is not completed by the deadline.
Official Google source
Scope
What we help review
Business information
Legal name, trading names and how your business is described.
Organization details
Which entity verifies, who completes the tasks, and agency-client roles.
Domain information
The domains in your ads and in your certification application.
Payment profile consistency
Whether payments profile name and address match your documents.
Documentation readiness
Whether your document types are supported and meet Google's quality rules.
Government authorization information
Where applicable: whether your evidence meets the October 2026 criteria.
Workflow
How verification support works
Understand the request
What Google is asking for, by when, and for which account.
Review required information
Which tasks and documents apply to your account type and country.
Check consistency
Compare names, addresses and domains across all your information.
Identify potential issues
Spot documentation or consistency problems before you submit.
Prepare for submission
You submit to Google yourself, in your own account.
What we can help with
- Explaining what a verification or certification request means.
- Identifying which information and documents are likely to be relevant.
- Checking information for consistency across your website, payments profile and application.
- Pointing out document issues that conflict with Google’s published requirements.
- Linking you to the official Google pages that apply.
What we cannot do
- We do not control Google’s verification decision.
- We cannot guarantee approval.
- We do not submit false information.
- We do not create or modify government documents.
- We do not impersonate government entities.
- We do not ask for passwords, ID numbers or payment details.
What we do not guarantee
Google makes the final decision. This is independent compliance support. We are not Google or a government body, and we are not affiliated with, endorsed by, or partnered with either. We do not guarantee:
- Google approval
- Google certification
- ad approval
- account reinstatement
- any verification outcome
FAQ
Frequently asked questions
Can you complete verification for me?
No. Verification must be completed by you, in your own Google Ads account, with genuine information. We help you prepare and check consistency.
Should I send my ID documents through your contact form?
No. Please do not send ID documents, ID numbers, passwords or payment details through the contact form.
My verification failed. Can you fix it?
We can help you understand likely reasons, such as a name mismatch or an unsupported document type, based on Google’s published requirements. Only Google can review and decide.
Can you extend my verification deadline?
No. Google states that advertiser verification deadlines cannot be extended.
Does verification mean I can advertise government services?
Not on its own. For covered government documents and services, certification is also required. See government certification.
Official Google sources
Where this page describes Google’s requirements, it is based on these official pages. Always check Google’s current documentation before taking action.
- Tasks required for advertiser verification
- Advertiser verification (Advertising Policies Help)
- Timelines for advertiser verification
- Document requirements for advertiser verification
- Government documents and services (Advertising Policies Help)
- Update to Government Documents and Services Policy (October 2026)
Keep reading
Related guides
Government Verification
How certification and advertiser verification work together.
Advertiser Verification
Tasks, documents and deadlines for advertiser verification.
Verification Checklist
An interactive preparation checklist you can tick off and print.